Frequently Asked Questions

Q1: Delivery method.

A: By freight, truck with pallet by LTL service.

Q2: Can I pick up from your warehouse?

Yes.

Please mark the pickup time when you place the order(email us with your PO# if you forget to do this), we will schedule for you.

Q3, Can you delivery to Puerto Rico?

A：Yes.

Customize, OEM or any further information needed, please feel free contact with us: info@opsolarbattery.com.

Q4, Will this communicate to the sol ark inverter?

A：Yes.

It is plug and play with sol-ark inverters.

Q5, How long do you ship the batteries?

A：Normally handling within 72hrs after get the order for USA.